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Want to work for one of the fastest growing companies in London?

Jobs

Your Golf Travel is a multi-award winning, high growth company which employs 200 people in our Farringdon HQ. We now boast the title of being the World’s largest golf travel provider in just 10 years of trading, having booked 500,000 golfers and tee-times across 24 countries worldwide each year.

See below for our current vacancies. This is your opportunity to join one of the UK’s leading private businesses. Passionate about customer service? Have a flair for design? Then we want to hear from you! To apply forward your application to richard.holgate@yourgolftravel.com

It doesn’t start and stop with golf - YGT is just the start of The Palatinate Group. Spabreaks.com opened in 2008 and ahead lies many more exciting projects and brands!

Current positions available

About the role

We are seeking a Digital Designer to join its marketing team to assist with digital production. This position is perfect for a recent graduate looking for a chance to showcase their creative skills in an active travel market. Whilst the job will be predominantly based in our central London office there will be opportunities to travel to our fantastic golf destinations to capture and create content to promote across our varied digital channels.
You'll need to show a natural talent for design and have proficient layout and infographics skills. We are looking for someone who is willing to turn their hand to a wide range of different projects within the company and be enthused and excited about what’s around the corner.

Role to include, but not limited to:-

As a Digital Designer we'll count on you to bring creativity and innovation to every job you work on. Working alongside our marketing and IT teams, you will be responsible for creating engaging media across a wide spectrum of digital and print mediums.
  • Creating PSD assets / templates for digital media - email and web
  • Responsible for company branding across all channels
  • Campaign creative - logos, mastheads and general ‘look and feel’
  • Creation and deployment of HTML / CSS web pages for campaigns
  • Development of email creatives (HTML)
  • Video editing and production
  • Working to strict deadlines as part of a fast moving campaign orientated marketing team
  • Print work will include seasonal adverts, brochures, leaflets and flyers

  • About the candidate

  • In-depth working knowledge of Adobe Creative Suite or similar with a particular interest and flair for Photoshop and Premiere Pro.
  • A natural talent for design and ideally a relevant degree or qualification
  • Portfolio of digital experience (front end web development and web design)
  • Experience of producing assets for print production
  • A keen interest in design and creating unique assets from scratch
  • A desire to put their design skills in front of audiences of millions of people
  • Drive to progress their design qualities while learning new skills
  • Minimum of 2 years experience within a commercial design environment
  • Interest in golf, spa, sport, travel is preferred but not essential
  • Ability to balance multiple projects and deadlines
  • Excellent eye for detail

  • Please note that this role specification is not exhaustive.

    The Company

    Palatinate Group Limited is a UK-based leisure and holiday specialist and is formed in part by Europe’s largest golf travel business (www.yourgolftravel.com) and the UK’s largest supplier of spa breaks (www.spabreaks.com).
    Your Golf Travel.com is one of the UK's fastest growing private companies, listed in the Sunday Times "Fast Track 100" four consecutive years (at number 6 in 2010). It also ranked as London's fastest-growing private company. Spabreaks.com launched in 2008 is already the UK's largest supplier of spa breaks and ranked 2nd in the 2012 Sunday Times "Fast Track 100".

    Get in touch!

    If you think you might be a good fit for our team, get in touch with your CV and a paragraph about yourself: richard.holgate@yourgolftravel.com. We'll pay competitive rates of pay, depending on your experience, and we run a company share scheme for exceptional members of staff.

    Job Title: Customer Services Advisor

    Department: Customer Services

    Reporting to: Customer Services Supervisor

    Location: Farringdon, London

    Salary: Dependent on Skills and Experience

    Contract: Permanent – Full Time

    Hours:Monday to Friday, shift patterns between 8.00 am and 8.00 pm
    Saturday working may be required between 9.00 am and 5.00 pm on a rota basis, dependent upon business requirements.

    Background:

    Your Golf Travel is the world’s largest golf travel company and one of the UK’s fastest growing businesses – originally started from a bedroom in Wimbledon, funded by £30k borrowed on credit cards, they moved into their first official offices in Farringdon during 2008, and since then the business has been listed for four consecutive years as one of the Sunday Times Fast Track's fastest growing private companies in the UK, now employing nearly 150 people in their Farringdon offices. The Founders last year were nominated for the internationally renowned Ernst & Young Entrepreneurs of the Year award, as well as also being nominated and successfully winning the Spears Wealth Management Award, for Entrepreneur of the Year.

    Role to include, but not limited to:

    You will be speaking to trade and direct customers concerning pre and post departure inquiries by making changes to a short break, inputting bookings into the system, sending confirmation and processing payments.

    • Checking booking are correct and updated
    • Making amendments to existing bookings and dealing with cancellations
    • Sending out e-mail confirmations
    • Collecting and processing payments
    • Advising clients on pre travel arrangements
    • Dealing with complaints or refunds
    • Checking invoices
    • Dealing with the daily post
    • Negotiating with suppliers
    • Responding to client queries via email and telephone and chat

    Required experience:

    • Must be working in a customer service, operations or admin role within the travel industry
    • Be very organised in a multi tasking position
    • Proven ability to work under pressure
    • Good all round knowledge of European travel

    Get in touch!

    If you think you might be a good fit for this vacancy then get in touch with your CV and a paragraph about yourself: HR@palatinategroup.com

    Job Title: Commercial Manager

    Department: Marketing

    Location: Farringdon, London

    Salary: Competitive

    Contract: Permanent – Full Time

    Hours:Monday to Friday, 9:00am - 6:00pm

    Background:

    Your Golf Travel is seeking a dynamic individual to activate partnership and sponsorship deals, both existing and new. Part of the Palatinate Group of companies, Your Golf Travel is the market’s leading provider of golf travel products and experiences, with a global programme of destinations in more than 35 countries. We have experienced rapid growth, with 4 successive listings in the Sunday Times Fast Track 100, and employ more than 150 people in central London offices.

    What we’re looking for:

    Your Golf Travel is expanding its commercial operations department as it seeks to leverage existing and new commercial assets. We need a bright and enthusiastic individual with an appetite to contribute to a fast-growing business. The right candidate will have keen commercial sense and an eye for opportunity, plus the skills to communicate effectively with stakeholders, both internal and external. An interest in sports and travel is very much an advantage but not a prerequisite.

    Key responsibilities

    • Identifying sustainable sponsorship and partnership agreements
    • Creating and maintaining these relationships for the benefit of the business
    • Planning and delivery of associated marketing campaigns
    • Identifying further commercial opportunities

    Experience Required

    • B2B commercial relationships and partnerships
    • Marketing
    • History of establishing sponsorship and partnership agreements
    • Commercially aware
    • Experience in the creation and presentation of proposals
    • Experience in handling marketing digital assets
    • Get in touch!

      If you think you might be a good fit for this vacancy then get in touch with your CV and a paragraph about yourself: richard.holgate@yourgolftravel.com


    Want to work for a dynamic, fast paced and rewarding company?

    Your Golf Travel is a multi-award winning, high growth company which employs 200 people in our Farringdon HQ. We now boast the title of being the World’s largest golf travel provider in just 10 years of trading, having booked 500,000 golfers and tee-times across 24 countries worldwide each year and counting! We are passionate about our people and training & development feature high on our agenda. With some of the best IT brains in the business our technology platform is improving all the time and you will be working on a bespoke booking system that simplifies the sales process at every stage. Our global brand ambassadors ‘Open Champion’ Darren Clarke and former world number one Lee Westwood help to elevate our business above the rest lending us credibility and clout in the marketplace which enables us to deliver the best golf holidays at the best prices to our customers. The customer experience is paramount for us here at YGT with a focus on delivering the best holidays and breaks money can buy while delivering that helpful and informative YGT touch to each and every customer. But we are not just a golf travel business- we have a variety of other impressive and growing brands under our belt from Spabreaks.com to Racinbreaks.com and other yet- to- be announced exciting ventures.

    What do we want from you?

    As a Sales Specialist you need to be a driven, motivated individual who can demonstrate a first class academic career and/or a good track record in sales. An interest in leisure, particularly golf would be preferable but not mandatory. Our country specialists, both domestic and overseas are expected to handle our varied customer database with accuracy, empathy and timeliness. Providing a first class and comprehensive booking service for our clients golfing experience, you will back up your country and venue knowledge (we will train and support you every step of the way) with our bespoke price quoting system. Confident, competitive team player with an eye for detail with good written and verbal communication skills. Good time management and the ability to work under pressure are pre-requisites. A good working knowledge of Google applications would be advantageous, as would a European language where applicable. Does this sound like you?

    Key Responsibilities:

    • Effective communication with clients and venues while quoting and confirming bookings
    • Creating your own client database
    • Work closely with the Product team to ensure sales and margin targets are met
    • Collecting customer feedback
    • Taking payments via electronic PDQ systems
    • Handling client generated enquiries ( telephone, email and website )
    • Accurate price quoting
    • Managing your own client database
    • Act as a professional representative of YGT
    • Providing an exceptional customer service to all YGT clients at all times
    • Fulfilling the duties of a Sales Team member with enthusiasm and diligence

    In return for this we offer...

    • Lively and vibrant central London office in Farringdon
    • Career progression
    • Training and development
    • Regular free Company golf trips (both domestic and overseas)
    • Company team-building activities
    • Company 20/20 cricket team
    • Sales incentives such as trips to horse racing events, attending live football and rugby games
    • Basic salary: Graduates- £20k, Sales with min three years experience £25-£30k
    • Uncapped commission structure – realistic OTE of £10k in your first 18 months
    • Friday afternoon celebrations a must!

    Get in touch!

    If you think you might be a good fit for this vacancy then get in touch with your CV and a paragraph about yourself: HR@palatinategroup.com

    Background

    Part of the Palatinate Group of companies, Your Golf Travel is the market’s leading provider of golf travel products and experiences, with a global programme of destinations in more than 35 countries. We have experienced rapid growth, with four successive listings in the Sunday Times Fast Track 100, and employ more nearly 200 people in central London offices. We are looking for a Senior Product Manager to join us, managing key UK accounts in excess of £10million. They will be responsible for negotiating terms, promotions and marketing, liaising with various departments to secure delivery.

    Key Responsibilities:

    • Take control of current portfolio of UK based accounts, ensuring its continued successful delivery
    • Actively seek and identify new additions to the Your Golf Travel product
    • Successfully negotiate terms with new accounts on behalf of the company, ensuring it is as commercially profitable as possible
    • Working closely with other areas of the business, organise the planning and delivery of associated marketing campaigns and training
    • Understanding the business needs to travelling where necessary to visit both existing clients and new accounts
    • Delivering presentations to both internal and external stakeholders
    • Continuously monitor and review account and product success, identifying trends and reporting where appropriate
    • Creating and monitoring budgets for regional accounts, adapting where necessary to respond to unforeseen circumstances

    Requirements

    • Three years experience in procurement
    • Sales & Negotiation within a golf / resort background
    • Three years experience in account management
    • Supplier Relations
    • Experience in working with internal and external stakeholders
    • Advanced working knowledge of Microsoft office and Google Docs
    • Driving license and Car

    Essential Characteristics

    • Interpersonal Skills
    • Strong Commercial Understanding
    • Self-starter
    • High level of self motivation
    • Accurate
    • Target and Objective Focused
    • Administratively strong and well organised
    • Flexible approach to travel where the business requires
    • A passion for golf, and experience within the golf industry

    Get in touch!

    If you think you might be a good fit for this vacancy then get in touch with your CV and a paragraph about yourself: HR@palatinategroup.com



    Diversity/Equality

    The Palatinate Group is committed to attracting, developing and retaining high quality individuals, as we recognise that our people are the foundation to our success. Our people are selected for their ability, experience, potential and ‘can do’ approach to work.

    We are an equal opportunities employer. We believe that a diverse workforce has a positive impact on our business, and we promote a philosophy of inclusion. Our work environment draws on the strength of every employee, to encourage an atmosphere of personal and professional growth.

    The diversity and variety of our workforce is a source of great pride to everyone at The Palatinate Group. When you join us, we will welcome the unique skills, experience and background you too will bring to our organisation. We believe such diversity gives us a powerful advantage in the marketplace.

    We welcome applications from talented people irrespective of their age, gender, ethnic origin, sexual orientation, disability status or socio-economic background.

    Employment agencies: The Palatinate Group of companies will not enter any commercial undertaking with any recruitment businesses on the basis of speculatively marketed CVs or telephone calls. The Palatinate Group hereby indemnifies itself against any costs, charges, recruitment fees or other liabilities relating to any recruitment business.

    Palatinate Group

    Your Golf Travel, Europe’s largest golf travel company and one of Britain’s fastest growing private business. Your Golf Travel is part of the Palatinate Group.