Back in (2005) Ross Marshall and Andrew Harding met at university and shared a love for golf. They wanted to head to the fairways to play the best courses and were always the guys to organise their group society matches. This sparked the idea of Your Golf Travel.
Fast forward to today and we are now proudly the world's largest golf travel business, offering golf breaks and golf holidays to over 3,000 destinations in 22 countries throughout the UK, Ireland, Europe and the Rest of the World.
A one-stop-shop probably understates our programme, but it’s true that we aim to facilitate golf travel experiences from the basic, cheaper price point packages, through to real bucket list itineraries ticking off the world’s top-ranked courses.
Ross Marshall Co-Founder & Group CEO
12 Handicap | St George's Hill Golf Club
I want to take this opportunity to wish you a very happy and healthy new year. Nobody could have possibly predicted what a tumultuous year 2020 would turn out to be, however, with the recently approved Oxford/Astrazeneca vaccine being rolled out in the UK, we can all look forward to 2021 with renewed hope and optimism that we will soon be able to travel freely and go on more golfing adventures.
The lives of all of us have been badly affected by the pandemic and many of us tragically so. I would like to extend my sincere and heartfelt thanks on behalf of all the team at Your Golf Travel for all your kindness, patience and support through the very worst of times for our beloved travel industry. It's no secret that International travel has been impacted much more deeply than any other sector in the world. We are immensely proud to be the only golf travel operator, who kept its phone lines fully open 24/7 at all times during the first lockdown and have always been available to service our valuable customers. We fully refunded any clients who no longer wanted to travel in 2020 and our overworked customer experience team managed to process over 120,000 individual payments back to customers - all whilst they were working from their homes with many of them homeschooling!
As challenging as 2020 was, we did have plenty of highlights to celebrate and we were very proud to be able to deliver golfing breaks and holidays both domestically and internationally for over 115,000 customers; record numbers of golfers playing in Scotland and on the Old Course; as well as our ambassador and good friend Lee Westwood winning the race to Dubai and being crowned Europe’s no 1 golfer yet again - a fantastic and uplifting achievement.
We are in the process of distributing our 2021 calendar and brochure which is full of inspirational images, golfing experiences and stories from the last 15 years of our operations. Please check out our new and exciting “Swing with Confidence” 2021 campaign and our new travel hub as well as our new “Flexibility Guarantee”. There are some amazing exclusive offers, including significant credits in resorts so you can really max out your budget when you are planning your next trip, as well as advice on PCR tests, insurance, and fit to fly certificate compliance. Your Golf Travel has spent a lot of time adapting our standard operating procedures, following strict Public Health England and World Health Organisation guidance in order to ensure that all trips are as “Covid Secure” as possible. We will continue to monitor all our suppliers around the world to ensure your golf holidays will be the safest and most enjoyable they can possibly be through our independent health and safety partners.
Here at Your Golf Travel, we continue to learn lessons that will improve our sales and service levels further into the future; one thing that has become abundantly clear to me from so much of my correspondence with you, either on the phone, zoom, whatsapp and email, is that you continue to fully support us and treat us with the same level of affection and respect that we have for you - for this I remain truly humbled and will forever be appreciative as we continue to build on the customer centric values that the business was founded on, that has been the cornerstone of our success up to now.
As ever, please do not hesitate to contact me personally at email@example.com - I always look forward to hearing your feedback and about your travels.
I want to wish you a happy, healthy and safe golfing 2021 and we look forward to creating an unforgettable golfing experience, crafted by real golfers, so you can escape back to the fairways.
Best golfing wishes,
Founder and CEO