The Centara Grand is a beautiful hotel in the centre of Hua Hin. The level of service is exceptional. The hotel sits in beautiful grounds with wonderful gardens which is a real oasis within the busy town. Our room was charming, if a bit small, but the views from the veranda across the pool to the sea were beautiful. The room was spotless and cleaned perfectly every day. There were beautiful touches like a turn down service with an orchid left on the bed, or treats for Christmas and New Year. The reception was helpful and nothing was too much trouble. The restaurants were amazing. Afternoon tea was delicious. Breakfast was extensive with chefs there to cook omelettes, eggs for you. Plus a huge buffet and excellent selection. The Japanese buffet and teppanyaki at Hagi was amazing. The Thai food at Suan Bua wonderful. We had one poor experience at Coast - with service taking a very long time (1 hour 20 minutes). They had staffing issues that day and it wasn't really dealt with very well. I complained to a manager but we had no explanation or offered any reduction in our bill. Apart from that it was exceptional. Service around the pool areas great - cold towels, watermelon given each day. All kept very clean and tidy. An ice cream shack was great and the girl who served in there always had a smile for everyone. The service provided by Golf Asian was excellent. Nam was amazing and the fact that the golf desk was within the hotel was so convenient. Clubs were stored by them and miraculously appeared every day for our trips. Air conditioned minibuses arrived on time took us to each golf course and picked us up with ice cold bottles of water offered each journey. Only one point for Yourgolftravel - we should have been given clearer instructions for our Airport pick up. We waited in completely the wrong place for about 30 minutes before we telephoned YGT for help. It was provided but should have been made clearer at the time of booking. The Airport transfer service was excellent and provided by Golf Asian. We would use them again in a heartbeat. We would go back to the Centara Grand in a heartbeat too. A great experience. Thank you YGT.