Front desk staff should not be in customer service. The S.A lady was unaccommodating and lets say direct. Bar was short staffed and many guests complained that they felt like "second class citizens" due to the priority a wedding party was given. They were observed to get extended check out times and early check in. Our 3 rooms were not given that accommodation, in fact, we were warned late fees would be applied if after 11am. No WiFi reception in our rooms, the Vented AC rattles when on, and the shower backs up. Decor is frankly dated! There is a turnstile feeling to staying there, like you're on a conveyor belt - NEXT. The saving part was the golf and the lovely Spa staff. Its a lovely location and course, the hotel has work to do.
An outstanding combination of top quality accommodation and magnificent golf, Donnington Valley is one of the top choices for golf breaks in the south of England. Nestled in the North Wessex Downs Area of Outstanding Natural Beauty, the golf course at Donnington Valley provides awesome views and a host of exciting holes, however, a tricky final four make it a great test of golf for golfers of all abilities.
Sitting just 30-minutes outside of Reading, Donnington Valley is a great option for golfers in London who are looking for a break from the hustle and bustle of the city. The contemporary hotel boasts charming, cosy rooms, the perfect environment for an escape to the country. The extensive spa is a real treat for anyone staying at the hotel, considered to be one of the best in Berkshire, it attracts guests in its own right.
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