We (party of four couples) asked to be located away from the football colours and frankly , the kiss me quick hats etc , in Tenerife. Although we knew we were told this was the nice part of Las Americas it was absolutely NOT. Come out the front door or water front door of the hotel and you’re right in with the masses and the 4.99 breakfasts. However , on saying that, if you’re happy not to venture out of the hotel and just stay within the confines of their property then it is an oasis of calm and wonderful service.
We went for standard rooms and they were just that - standard. A double was two small singles shoved together. We were disappointed to see that the mattresses had no covers and that the bed sheets didn’t really fit. Our shower was adequate and the rain shower didn’t work ; we asked for it to be fixed but to no avail.
However , the service and food (especially the main buffet) we’re excellent and the bars great fun. These qualities made up for any slight negatives we might have mentioned.