The Mercure Bournemouth

Terrible hotel in much need of modernisation. Lowlights 1) Breakfast left unattended and luke warm fare. Help yourself and clear as you go! 2) Rooms dreadful, cold, windows broken, some smelling disgusting, many had no towels, shower contraptions next to useless, bed bouncy and uncomfy. 3) Spa/leisure facilities out of action due to unforeseen circumstances! 4) Parking very sparse and what there was costly. 5) Checking in was so slow going on from 18:30 to 19:00 for 10 of us that we had to keep cabs waiting 6) Barman failed to show up on 2nd night so manageress had to step in. I will send further details and pics to Sam by email.

Good base for a golf society with an adequate bar (essential), decent restaurant and you can walk to the front and restaurants etc. Typical hotel restaurant so you may not want to take dinner there ever night. Breakfast good and plentiful

Hotel was adequate. Rooms and single beds are very small and sound proofing could be better, woken in the night by noisy neighbours. Not a bad choice for dinner and breakfast all pretty average and ok for golf trip.

Upon arrival we were told they didn't have our booking, the Manager took over and sorted the issue within an hour. Didn't get what we booked but could have been worst. Hotel is 3 star comfortable beds (if not in a sofa bed), good breakfast ideal for a couple of nights

The staff couldn’t help enough, they were really polite and very accommodating. All the rooms we stayed in were comfortable however slight criticism some didn’t have air conditioning working and the showers were very wet. But the beds were very comfortable. We would definitely return to this hotel.

Excellent, Everything we needed

Staff very friendly and helpful but hotel itself is very much in need of a revamp. Feels quite run down.

A very dated hotel but in a good location

Just a good clean all round hotel , food is very good . Staff are polite and helpful

Staff helpful. Room adequate breakfast very good