On a two night stay for most of us, especially given the single supplement most of us paid, we expected that our rooms would be serviced after the first night, but no. We returned to our rooms with unmade beds, wet towels, no replenishment of coffee, tea, etc., It was well into the evening of day two that anything was done, and that after numerous complaints.
Breakfast was, for the early bird, excellent BUT after some two plus hours under a hot lamp those down later for breakfast were rewarded with cremated bacon, hard baked fried eggs, etc.etc.,
The main lobby had water filling stations BUT again these seem to be refilled once a day, but when?
The evening meal was a buffet delight, NOT. If you arrive late, we had no option due to tee off times, you might be lucky and get some food selection was either sea bass or beef brisket, but no beef! If you don’t like mashed potato then hard luck!
Then there was the 20% discount on any purchases. Why was this not advised to us before arriving or signing in? Why did we have to keep repeating the fact we were there as a society playing golf?
This was our 16th weekend away and having really looked forward to this event we were all bitterly disappointed; never had to complain before.
Finally, £4 for chunky chips? In my tiny basket there were 16 chips! That’s 30p a chip, or six bob in real money, REALLY?
I suggest the hotel owners make a visit, unannounced, go to breakfast say at 9:30 and experience it. The in the evening experience the ‘buffet’ meal.
