Had 3 rooms booked but on arrival we were told they had a plumbing issue & the only option was for 4 people to share a room.One of our group suggested a free dinner for the inconvenience, which the receptionist was in agreement, however a manager of sorts offered a free drink in the bar instead. Being so tired after our journey and days golf this was accepted.3 of our groups wives work in hospitality and believe the hotel either double booked or over booked. The 4 sharing the one room had one bath towel & 3 smaller towels to shower with.After contacting the reception next morning the issue was not resolved for the three nights we were there. Pre-arrival I had personally emailed the hotel about our specific requirements, 1 vegan and 1 vegetarian, the vegan member was certainly not catered for even to the degree of not providing a margarine/plant based spread for toast in the mornings. This was brought to the attention of David/ Manager who agreed he had received the email and this should have been sorted.Apart from offering our vegan member a plate of grass (in jest) we found him to be obnoxious and didn't understand what his actual role was apart from annoying the guests whilst they were trying to eat. The radiator in the room with the four guests could not be switched off so the room was unbearable especially for the bed nearest.We wont be returning to this establishment.