8.8

Very Good

Overall Rating for Heritage Awali Golf & Spa Resort

Staff

8.6

Location

8.2

Room comfort

8.8

Facilities

8.6

Quality of bars & restaurants

8.4

Value for money

7.6

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6.0

Good

We had bad weather our room was infested with ants they tried to get rid of them but to no avail, we also had spider cockroach and gecko the room was very dark limited TV with bad weather this was disappointing. Our golf was cancelled their was no refund this was why we travelled for 12 hrs, The gym was limited also with equipment not maned, We probably won’t return to Mauritius after this experience

Linda – Reviewed 27 Jan 2020

8.0

Very Good

Overall a very good resort with beach front location . Excellent staff and food quality. Upgraded to premium all inclusive which I felt was not good value for money

Eddy – Reviewed 2 Dec 2019

Excellent

The trip, on the whole, was excellent. The course is beautiful and a real challenge, and is really well maintained. Unfortunately the back 9 was often closed due to water-logging (we weren't aware that the course often water-logged at this time of year) and often we weren't able to take buggies which was quite difficult as the course is long between tee and green. However, the overall experience was great and we would definitely return (although maybe later in the year).

Connor – Reviewed 2 Sep 2019

Excellent

First rate facilities with the friendliest and most welcoming staff. Fabulous food and drink, pretty much everything you could ask for on that front. Location is a bit isolated for walking around outside the resort complex. Strong current just offshore and lots of coral in the sand, so best advised to get some water shoes if you want to dip in the ocean. Spa is excellent!

Taras – Reviewed 29 Jul 2019

8.0

Very Good

Rooms were very comfortable and staff great. Savannah buffet restaurant very average and limited availability for other restaurants so make sure you book before you travel. The beach adjacent to the hotel is not suitable for small children due to a continuous very strong current and sharp, crushed coral underfoot. The watersports were only available for one day during our eight day stay due to high winds, tide conditions and speedboat broke down. So this is not a good choice if water sports are a priority for you. The weather was terrible and rained heavily on most days.

Robert – Reviewed 4 Jul 2019

Excellent

Well appointed accommodation with Garden view. Designed in such away that you feel secluded on the balcony. Beds very hard so if you suffer with this ask for a "soft topper". Service excellent. water sports non existent if you are not visiting during day time high tide as the lagoon is very shallow. Weather can be very fickle and the island does not grow so lush without a lot of rain. umbrellas provided by the hotel.

Chris – Reviewed 31 May 2019

Excellent

Very nice hotel, great facilities, perfect for families, couples and golfing. I choose it purely for the golfing. Your golf helped to organise everything. I was slightly concerned about a few reviews that claimed the hotel wasn’t a 5 star one. Not sure if they went to the right hotel, but it was certainly 5 star. Very nice finish everywhere. Only slight complaint would be with the drinks service everywhere. At breakfast plan 20 minutes before you want a drink and even more for evening meals. The staff are paid the bear minimum so they struggle to keep the good staff. I would go there again however

David – Reviewed 23 Apr 2019

Excellent

Most staff are amazing, one bad experience in a restaurant- but the manager made up for this and ensured we were happy again. Food is excellent, in fact the buffet is amazing so don't worry if you cannot get booked into the restaurants its not a bad thing! Adult only pool is a great idea and quiet and relaxed holiday can be had if that's what you want.

Stuart – Reviewed 18 Feb 2019

8.0

Very Good

The position of the Awali Hotel is fantastic on the ocean, close to the golf course, and all restaurants, bars and swimming pools all have a sea view, as did our room. After a long flight and an early morning arrival the staff were very welcoming, but also very keen to persuade us to upgrade, book restaurants before we had even seen them and we were mis-informed about opening times of the main restaurant which hurried us into making decisions which were not in our best interest and added quite substantially to our cost. Our bedroom was a good size, rather tired in decoration, the open "walk in wardrobe" was in the bathroom which we thought did not assist with the outside humidity. The staff came to do turn down service at 6.30pm rather early as one of us was usually in the shower and we asked for a later time but staff changed and the message was not passed on. There was one main bar which served a lot of areas, and although there were plenty of staff, service was slow and if they were serving one or two tables any ice in your drink had melted if you were last to be served. The restaurants were well organised the "C Beach" restaurant offered for us, the best ambiance, attention by staff and variety of menu which was traditional Mauritian and lovely. The gardens and pool areas were very well maintained although at no time did we see anyone checking pool water. The other guests that we met helped enhance the experience within the Hotel.

Rebecca – Reviewed 14 Feb 2019

8.0

Very Good

Our ocean view room was very comfortable and the views over the pool and out to the beach and ocean were beautiful, just what you expect when you imagine Mauritius. The room was cleaned every day and the mini bar restocked as required. We found the the choice of food in the main restaurant adequate, nothing exceptional, but we certainly didn’t go hungry. One big disappointment was The Italian restaurant. The service was dreadful, we waited a full hour after our order before getting our main course. (We didn’t have starters). We could see others diners were also waiting a long time too. The meal itself was warm not hot but I didn’t send it back because I’d waited so long!

Karin – Reviewed 1 Oct 2018

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9.6

Excellent

Overall Rating for All courses

Condition overall

9.6

Condition of greens

9.2

Speed of round

Slow About right Quick

Facilities

9.4

Value for money

8.8

Difficulty

Easy Average Hard

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