7.4

Good

Overall Rating for Village Hotel Herons' Reach Blackpool

Staff

8.2

Location

9.0

Room comfort

7.6

Facilities

8.2

Quality of bars & restaurants

7.0

Value for money

7.8

Reviews

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Good
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6.0

Good

We’re do I start I got there they had no booking for me they give me a room because they thought I was someone else they had no booking for my golf on two days they squeezed me in I was naked and two people walked into my room all my possessions could have been stolen because that was supposed to be there room I got the door knocked down 3 times whilst I was in the bath the management saying they’ve got no booking or recognition of me being there it was a total cock up they made me out to be a lier !

Bryan – Reviewed 5 May 2022

4.0

Average

Bob – Reviewed 27 Apr 2022

8.0

Very Good

Comfortable though needs a bit of tidying up as some areas are worn and need updating

Julie – Reviewed 10 Mar 2022

Excellent

Everything about our stay was excellent more than what we expected. Rooms clean & comfortable, food fantastic, spa lovely. Most importantly the staff were very helpful & friendly. Well done to all.

David – Reviewed 15 Feb 2022

8.0

Very Good

Disappointed that we were only made aware that the restaurant was closed on arrival and we would have to eat in the bar. Food was fairly disappointing. Also we were not told about our 25% discount at the bar until the Thursday of our stay.

Darren – Reviewed 24 Oct 2021

6.0

Good

Hotel was ok but we were not told about the restaurant being closed and having to eat our evening mean in the sports bar before booking which was disappointing

Dawn – Reviewed 20 Oct 2021

Excellent

Really enjoyed our stay Thank you to everyone

Chris – Reviewed 13 Oct 2021

Excellent

After playing golf 8 of us wanted to watch the match at 6pm but was booked in to the restaurant which didnt open till 7. Staff in the bar and grill were really helpful allowing us to eat in there early and even reserved the big screen cinema seats for us, food was great and good atmosphere. Rooms were comfortable and very clean, only 1 tiny negative the showers were red hot and couldnt be changed. Special mention to Jasmine on reception who is a great asset to the hotel, sorted us out, booked our taxis and even saw her giving another guest medical treatment later. Golf course in good condition considering the weather recently. Overall a great trip and will return.

David – Reviewed 12 Oct 2021

8.0

Very Good

Heating in room didn't work,but other than that room was clean.was not clear whether I had to use an app to get evening food so didn't bother.

Phillip – Reviewed 4 Oct 2021

8.0

Very Good

Large golfing party. We did not get the 3 course meal, we had booked but had to eat in bar which was chaotic., Meal booked for 7.30 but no tables set up for us. Party scattered across bar and eventually ate at 9.30 pm Got buffet second night but only 2 courses, and a choice of chilli or chicken, nothing else

Matthew – Reviewed 19 Sep 2021

6.0

Good

The hotel was really clean and provided a relaxing and comfortable place to stay.

Stuart – Reviewed 8 Sep 2021

8.0

Very Good

Very nice and comfy beds

Alan – Reviewed 8 Sep 2021

6.0

Good

We really enjoyed our stay. However, I was expecting to eat dinner in a restaurant and be waited on and served drinks. However, we had to eat in the pub and wait on ourselves which was not what I have ever done before on a Sunday driver. Apart from the the hotel was a little dates especially the bedrooms.

Angie – Reviewed 1 Sep 2021

6.0

Good

My first visit to this hotel was almost 10yrs ago , we were blown away with the newly refurbished hotel then , now not so much it was looking tired as if it hadn't been touched in all that time. Check in was self service which was fine except the receptionist said we were here until Thursday I corrected her that it was Friday ( should have taken that as a warning sign) as my friend went to his room on the Tuesday for a jumper and couldn't get in long story short they had checked him out.( they blamed the error on YGT) The food in the bar was great however the bar staff did not have a clue we had bought about 6 rounds of drinks before finding out we should have had 25% off all drinks( not a cheap bar we were not reimbursed )we were also entitled to £20 a head for food that we had to constantly remind them of, the menu had all the wrong prices which didn't help when ordering , there was no table appointment for us because the receptionist had checked us out on the Wednesday. one of the dinner nights we were given a table with 2 large bird Sh%ts on the windows next to us which were still there the next night . Also as my friend and i were playing golf our wives had planned to make use of the Spa which had been taken away 18 months prior , not according to their website.. this was a major let down for them . All these issues are an easy fixes a 4 star hotel should easily meet. Although my friends didn't blame me i felt responsible as i had proposed this venue. The golf course was in good nic only some of the fairways were scorched a bit , Greens good. some of this might sound tedious but when its one thing after another it was really starting to spoil things for us all.

Mark – Reviewed 2 Aug 2021

8.0

Very Good

Everyone who came really enjoyed ut

Dave – Reviewed 15 Jul 2021

Excellent

Clean comfortable recommend

David – Reviewed 7 Jul 2021

6.0

Good

Hotel in need of upgrade , food was not up to standard of previous years , bar in chaos not being cash friendly

David – Reviewed 29 Jun 2021

6.0

Good

Hotel us fantastic in many ways especially staff and leisure facilities. Outdoor bar area is very tired and scruffy looking. Bizzare rule about £20 evening dinner , not being able to go over the allowance and pay the difference. Overall a very good stay.

Simon – Reviewed 26 Jun 2021

8.0

Very Good

We were put in basement room with eye view of outside pool which was not ideal for 2 x men as we could not open window without the feeling of us peering at people in pool ( not ideal ) We also got told nothing on arrival of what times parts of hotel where open or closed and where dinner or breakfast would be served

John – Reviewed 18 Oct 2020

8.0

Very Good

Have stayed here before and unfortunately due to the circumstances the hotel is operating differently so consequently the quality and quantity of food in the restaurant was very poor.rooms where ok and staff tried there best in difficult circumstances.i wouldn’t stay again until things get back to something like normality.

Geoff – Reviewed 15 Oct 2020

8.0

Very Good

The accommodation was pretty good considering the problems Covid creates. Obviously no phones to handle in the rooms but that presented no problem to us. The coffee and tea tray was very sparse too with paper mugs but again that was expected. On the whole no complaints on that score. The bed was perfect lovely and spotless. The drawback for me was the bathroom which didn’t have a good shower power I love a good hot powerful shower and although reasonably hot it had very little power.

Ron – Reviewed 13 Oct 2020

6.0

Good

Rooms are becoming tired, we had 3 rooms. 1. The shower was hanging off the wall. 2. Tv didn’t work after numerous attempts by staff. 3. Bathroom light didn’t work and room wasn’t ready for 2 1/2hrs after check in time. Bar was over subscribed so struggled to eat and drink even with our dinner bed breakfast package & Pre booked. Hotel in a great location with pleasant staff shame there wasn’t enough staff to cope with demand.

Tom – Reviewed 13 Oct 2020

4.0

Average

Reception staff were good, restaurant and bar staff were surly and unwelcoming. Breakfast was extremely poor did not risk the evening meal.

Charles – Reviewed 8 Oct 2020

8.0

Very Good

Good hotel good golf course unfortunately the dinner that comes with the golf package was pathetic. Burger or Curry, really?? Didn't even stay for it, went out instead.. will look elsewhere next time if it's the same. Cheers, carl.

Carl – Reviewed 29 Sep 2020

6.0

Good

As a group of 32 we were completely missed off Saturday evenings meal rota. This meant that we were served late and there was only 2 choices of main course, with no vegetarian option. One of the rooms had a broken shower and toilet this was reported, but no action taken. the result was that room shared the bathroom facilities of another room.

Paul – Reviewed 18 Nov 2019

8.0

Very Good

Great

Colin – Reviewed 24 Oct 2019

8.0

Very Good

A lot of our party were VERY complimentary about the food at this hotel.

Steve – Reviewed 30 Sep 2019

Excellent

Checking in was easy and friendly staff accommodating.rooms were clean and very comfortable.food was very good and even though it was buffet style was hot and good choices

Geoff – Reviewed 18 Sep 2019

6.0

Good

Spa and pool are good and beds are comfy but the rooms are looking a bit tired and the restaurant is quite average...

Steve – Reviewed 18 Sep 2019

4.0

Average

Room was gloomy and very tired. needed an upgrade. Poor furnishings. Noisy fan in bathroom running at odd times - not controllable. Noisy at night with many children running up and down corridors and banging doors. waited too long for food in restaurant and golf bar. Half an hour for a fish sandwich at lunch time and evening meal. Food was very good.

Derrick – Reviewed 6 Sep 2019

8.0

Very Good

Very clean a little small bathroom and shower area but excellent food and service very friendly staff

Allan – Reviewed 3 Sep 2019

Excellent

Had an amazing time at herons reach, we were well looked after by all the hotel staff. The rooms were clean and well presented. The bar prices were what you'd expect from an hotel with happy hour running for most of the day anyway up until 7pm, then after that we got 20% off our bar bill. GREAT !!!... For our 1st nights meal we chose the 3 course buffet it was just what we needed after an hard day on the course and plenty of beer. The 2nd nights meal was chosen from the set menu, afainthis was fantastic. Ryan taco as we named him and the team of waiters and waitresses really looked after us or more like put up with us(sorry for the noise). Breakfast was again great with everything anybody could want. Only one slight moan was that the room was a bit warm but there was a fan provided in the room. We will definitely be back....

Mick – Reviewed 26 Aug 2019

4.0

Average

Hotel in need of refurbishment, golf course far too busy only played 9 holes Sunday and Monday , took 2 and 3/4 hours to play 9 holes on Sunday and 2hrs 25 mins to play 9 on Monday .

Steven – Reviewed 21 Aug 2019

4.0

Average

Breakfast buffet Food cold every single morning of our 4 night stay 2 of our 3 dinner meals very poor in quality. We arrange with reception as restaurant not open to bring our dinner time forward confirmed with reception that it was ok. Went into restaurant early only to be told that they were not aware as reception had not notified them. Water went off ton 2 days while we were there not just for minutes for hours no notification when it would come back on. Golf course and staff on golf brilliant but the hotel would stop us returning

Neil – Reviewed 20 Aug 2019

8.0

Very Good

Great weekend all round

Geoff – Reviewed 13 Aug 2019

Excellent

Spot on what more can you say

David – Reviewed 31 Jul 2019

8.0

Very Good

Hotel in general was good. And pool and fitness suite very nice. Rooms were comfortable. The staff could be a lot more pro active seen some litter lying about on the carpet on the stairs early on first day and it was still lying next day. Vending machine's seemed to out of order. The worst part of the whole trip was the dinner in the restaurant sat us down at 1930 told us she would be back to take drink orders. Another person returned 20 mins later. He took our drinks order and our food order 3 starters 5 mains 2 desserts. 10 minutes later the starters came and were eaten,still no sign of drinks. So i stopped one of the waitresses on the way past to ask about drinks she said she'd chase them up. Burgers came out they were very nice. Then we sat for 30 minutes waiting on 2 desserts. All in we sat in the restaurant 1hour 45min for 2 courses each and 1 drink.

Barry – Reviewed 8 Jul 2019

8.0

Very Good

Great venue for golf or just a break

James – Reviewed 29 Jun 2019

6.0

Good

Use to be more classic But they changed make more Accessible to everyone so they have a very good sports program gym facility so great Swimming pool is well-kept

Junji – Reviewed 10 Jun 2019

Excellent

Peter – Reviewed 22 May 2019

6.0

Good

The bedroom had a great comfy clean bed but the room really does need some upgrading Kettle facilities good. Bathroom ; bath too deep to get out easily but plenty hot water and towels. We were there to play golf so we were not worrying too much about decorations in bedrooms.

Doris – Reviewed 15 May 2019

6.0

Good

The hotel looks a bit tired, could do with an update, but well good enough for our 2 night golf break. Excellent breakfast & 2 course evening meal. Facilities were very good.

Nigel – Reviewed 20 Apr 2019

Excellent

Excellent food facilities great staff excellent

Shaun – Reviewed 2 Apr 2019

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8.4

Very Good

Overall Rating for All courses

Condition overall

7.8

Condition of greens

7.8

Speed of round

Slow About right Quick

Facilities

8.2

Value for money

8.0

Difficulty

Easy Average Hard

Reviews

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Excellent

Well after having no recognition of me even been booked for golf and getting squeezed in the course was fine but the greens had all had work on and it was like putting on a ploughed field so ruined my day and score

Bryan – Reviewed 5 May 2022

4.0

Average

Bob – Reviewed 27 Apr 2022

8.0

Very Good

Greens need a bit of attention but it was winter golf!

Julie – Reviewed 10 Mar 2022

8.0

Very Good

Unfortunately the recent heavy rainfall made conditions soft underfoot. It did improve on our second day. It was simple to take water relief where applicable. Greens were in great condition. Golf staff very helpful & our party were welcomed on arrival by the course manager which was a nice touch. Course layout excellent with some lovely holes, also good combination of long & short holes. Thoroughly enjoyed by all

David – Reviewed 15 Feb 2022

6.0

Good

Obviously we can't control the weather. We only played 5 holes on the Wednesday and 9 on Friday due to very heavy rain.

Darren – Reviewed 24 Oct 2021

8.0

Very Good

Dawn – Reviewed 20 Oct 2021

Excellent

Chris – Reviewed 13 Oct 2021

8.0

Very Good

Course in good nick considering recent weather. Greens a bit patchy and inconsistent but a good test for all abilities.

David – Reviewed 12 Oct 2021

Excellent

Course was in good condition considering the weather, very slow play even thought a lot of groups had buggys.

Phillip – Reviewed 4 Oct 2021

8.0

Very Good

Played many times over the years. Not at it’s absolute best but still very playable

Matthew – Reviewed 19 Sep 2021

Excellent

Great course with some challenging and tricky holes. Very enjoyable

Stuart – Reviewed 8 Sep 2021

8.0

Very Good

Course is fair but tough

Alan – Reviewed 8 Sep 2021

8.0

Very Good

I thought some of the fairways were a little scruffy but we really enjoyed the course - it was not too challenging.

Angie – Reviewed 1 Sep 2021

8.0

Very Good

This course is flat with some nice holes i lasted played this about 10yrs ago and now some of the water features have been left to go wild its a good mixture of difficultly , i am a high handicapper but still enjoyed it

Mark – Reviewed 2 Aug 2021

8.0

Very Good

Great course, will be back

Dave – Reviewed 15 Jul 2021

Excellent

Enjoyable

David – Reviewed 7 Jul 2021

8.0

Very Good

Tee beds left a bit to be desired otherwise condition was good

David – Reviewed 29 Jun 2021

8.0

Very Good

Not a forgiving course , first day felt far to busy as though to many booked to play. Let some singles or two handers play through us however hard when 4 behind and four in front.

Simon – Reviewed 26 Jun 2021

8.0

Very Good

These type of courses are always going to have a lot of traffic. Don't expect too much.

Anthony – Reviewed 19 Jan 2021

Excellent

The golf course was great

John – Reviewed 18 Oct 2020

8.0

Very Good

It was wet which could be expected as we have had a lot of rain recently.greens were ok With lots of pitch marks

Geoff – Reviewed 15 Oct 2020

2.0

Poor

Tee times were bad due to very slow players. We had long cold waits and it wasn’t nice in the soaking wet conditions of the course. The course itself should have been closed due to the fact it was water logged and dangerous in many parts. The wheels of our trolleys were spinning in the water and turned over a few times while trying to steady them. We have had so many visits to this course in the good weather we know it to be one of our favorites but this visit was quite awful. The pathway from the 9th to the clubhouse which was where we decided to come off, almost caused a massive accident. Our trolleys both went down in the holes which were full of water. It was a very scary situation. The time it took to play 9 holes was in excess of 2/1/2 hours. So we didn’t dare to do the 18 holes when it would have become dark and even more dangerous trying to find our way back. It was such a disappointing two days for us. We love that club but there are no greenstaff or any officials on duty to keep the players on the straight and narrow .

Ron – Reviewed 13 Oct 2020

Excellent

We had 3 rounds of golf with all weather across the trip. Greens and fairways held up well with recent wet spell there was parts of the course which were unplayable with standing water (no fault of anyone’s) Greens were nice and tricky abit bobbly in places Nice course with plenty of hazards placed around.

Tom – Reviewed 13 Oct 2020

8.0

Very Good

Unfortunately arrived just after the monsoon, only managed the Monday round and there was still a lot of water on the course and then more rain in the latter part of the round. Still a good challenging course and the Pro shop staff were welcoming and helpful. Book the course but stay elsewhere.

Charles – Reviewed 8 Oct 2020

8.0

Very Good

Was ok nothing too challenging.

Carl – Reviewed 29 Sep 2020

6.0

Good

Despite the weather conditions the course held up for the 3 days, for the volume of golf played, i would have thought that the drainage would have been to higher standard.

Paul – Reviewed 18 Nov 2019

8.0

Very Good

Nice to play

Colin – Reviewed 24 Oct 2019

6.0

Good

Very VERY wet underfoot, but tees and greens were very good.

Steve – Reviewed 30 Sep 2019

Excellent

Played two days first day we had a bit of rain but second day they had mowed the course and was in excellent condition.

Geoff – Reviewed 18 Sep 2019

8.0

Very Good

We enjoyed the course but there are so many groups and societies it is very slow and really needs a Marshall around the course to ensure a reasonable pace. We got behind groups of very slow ladies and societies of non golfers and the pace was very frustrating ...

Steve – Reviewed 18 Sep 2019

8.0

Very Good

Very good course. very quiet and no waiting. Joy.

Derrick – Reviewed 6 Sep 2019

Excellent

A great course but three days playing in windy conditions with some par 3s playing up to three clubs more

Allan – Reviewed 3 Sep 2019

Excellent

The course was in great condition and the greens were really good. There are a lot of hazards on the course and water everywhere. Most of the trees were classed as red hazards, which I suspect was to help speed up play. Some of the holes were nice and easy but there was a few that were really hard. We were a 4ball of hackers but we got round the course in 4 hours on both days of our stay. The members we met all seemed friendly and told us to enjoy ourselves on the course and we did. We will definitely be back. We paid £139 each for 2 nights and 2 rounds, bed breakfast and evening meal. Great value for money and a great golfing experience.

Mick – Reviewed 26 Aug 2019

6.0

Good

Too many non golfers on the course , I heard one guy telling his friend he scored 1 point after 18 holes of stabledord 😡 far too slow ,

Steven – Reviewed 21 Aug 2019

Excellent

Aaron on golf was brilliant we had quite a bit of rain but the course coped with it. Would love to play again but would not stay on site.

Neil – Reviewed 20 Aug 2019

Excellent

3 good rounds managed to dodge most of the rain and the course held up well in such wet conditions

Geoff – Reviewed 13 Aug 2019

Excellent

Great for senior golfers not to demanding

David – Reviewed 31 Jul 2019

Excellent

The course is very nice.

Barry – Reviewed 8 Jul 2019

Excellent

Had a fantastic 2 days with 28 players all 4 balls at a good steady pace the weather made it, sports bar and terrace on the 18ths great!!! A good test of golf to suit all

James – Reviewed 29 Jun 2019

8.0

Very Good

It welcomes every level of golfers Beautiful course

Junji – Reviewed 10 Jun 2019

Excellent

Peter – Reviewed 22 May 2019

Excellent

We had two days golf. Both absolutely great. Lovely friendly people on the course also. The staff in the golf shop had problems keeping young louts from causing problems on the course due to a public footpath in the area. We coped due to being good humored when we came across them. The golf was excellent and the course staff superb!

Doris – Reviewed 15 May 2019

8.0

Very Good

32 of us hence 8 tee times . We had great tee times and every body enjoyed the course.

Nigel – Reviewed 20 Apr 2019

Excellent

Excellent 2 rounds very busy Saturday fine on Sunday

Shaun – Reviewed 2 Apr 2019

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