Formby Hall Golf Resort & Spa 4*

Overall the hotel was excellent, the rooms to a high standard, comfy beds, good size bathroom, checking in staff were pleasant and greeted us warmly. The restaurant was also excellent , staff friendly the only downside was we had beef wellington for our meals and the meat was raw in the middle, some of my party asked for it to go back and be recooked only the chef said that how’s it comes, which we felt they could have done that little request, I marked the facilities as one as I didn’t uses the gym & spa so it would be wrong to comment

We had a fantastic weekend here. The course was amazing, weather not so much but that's no fault of the club. The hotel was a great venue and club shop well stacked with stuff. Rooms were clean tidy and comfortable, nice treat to wake up to the 18th green in the morning. The only thing that let it down was the restaurant service. Slow waits for food and drinks. It took around 45 mins to get the bill from asking for it, they gave the wrong bill twice before finally sorting the right one. Connor in the restaurant was excellent though, very attentive. Overall we had a great weekend out on the course and a lovely stay, I would recommend for sure. Thanks to your golf travel too for an easy process and great friendly service, nothing was too much for them.

Comfortable place to stay with a lovely view over the golf course. Dinner was good but breakfast was a bit chaotic. Staff were unable to keep up with peak demand. One coffee machine ran out of beans and there was a queue to toast bread.

Unfortunately the food part of the trip was a mess. We had pr ordered for 24 starter's and mains. 8 of the starters they didn't have and was told we all had to have soup. All the mains were wrong and not what we ordered. One lad ordered seabass but was only allowed chicken and chips which he didn't eat. The kitchen hadn't received our pre order from the hotel and therefore wasn't prepared for our meals. Personally I think a refund of the meal voucher £25 should be returned or knocked off my next trip. On top of this when checking out they tried charging me £120 for a meal and drinks from a time I wasn't in the hotel.

The staff were polite and the rooms comfortable and we enjoyed the food. At reception check-in we were each asked to put £50 through our bank cards against our rooms which they said would be returned 2-3days after we had left if not used. When we checked our bank accounts nothing was taken. I understand they would want our bank details but couldn't understand £50. No instruction was given re times for breakfast, evening meal or spa and there was no information in the rooms. Obviously we asked but its usual to have this easily at hand. Nobody explained that we only had £25 for our evening meals and anything over would be charged to ourselves I asked for the wine for our 3 night stay to be put against my room number. Not every one was drinking alcohol. When the final bills were to be paid the wine had been divided with the whole party with added gratuity. I therefore explained at reception the situation and was told there was an IT problem. The bills were corrected and reprinted. It felt as if the hotel facilities were without an overall manager.

Accommodation was great, food was good but service in restaurant was terribly slow. Our golf was double booked and created a lot of hassle but thanks to YGT we were compensated by Formby Hall. Neil in the golf shop was very helpful and apologised for the situation.

Food menus far too expensive. Breakfast baps finish at 11.00 - no flexibility. £25.00 meal voucher doesn’t get most main meals !

The rooms and food were good. The restaurant staff exceptional. The staff carrying our golf bags were a life saver as carrying heavy bags from the car park to the buggy station was difficult. The luggage trolley in reception was a necessity as there were no porters.

Generally had a good time, disappointed on arrival that our rooms had not been allocated to us as if we had been forgotten, this was rectified so did not cause an issue in the end but it did worry me that we would not have rooms to stay at one point!

Rooms spacious and comfortable. Food and general service was excellent

The course was in fantastic condition for the time off year (Oct), they had sanded the greens but it didn’t cause us any issues, it was more our golf game. The course was challenged for the average golfer (me) the distance you drive there was hazards either bunkers or water..and there is plenty of water hazards, some right in front of the greens with not much room for error in approach shots!! Highly recommend a visit to this course

Course is beautiful, lost a good few balls off the fairway though. Overall, well looked after and enjoyable course to play.

Great course in great condition Just a pity the round took over 5 hrs . Nearly 5 1/2

This is a beautiful park land course. There were some long walks between the holes. As a group we found this hard but we enjoyed the challenge

This was a good introduction to our stay and we had a fun time. Lots of water and took 2hrs to play. We played this also on our last morning. I had checked the night before our time slot and how busy the course was. I was told that another group was out at 9.20 and we were booked in at 10.00 and 10.10. In the morning we collected the orange slip from the pro shop at 9.30 am with information about the 3 locked gates and pass code. Nothing was mentioned about maintenance. Greens 1 to 8 had been mowed and the grass collected in ridges across the greens. Putting wasn't possible and several of our party used rakes out of the bunkers to clear a path. This really wasn't satisfactory. We complained and was told I needed to email David (? their Professional) to sort out the situation. This I did and he said that they were doing essential maintenance and has offered another free round. However nothing had been mentioned about maintenance on the evening before or on the day. For a party of 8, from all over the North of England it isn't feasible to all come back for 2hrs on the 9 hole course. I have suggested that some financial compensation. would be more suitable. I do hope that Formby Hall Resort and Your Golf Travel can sort this out.

Greens a little slow & rough too long for a resort course

When we actually got on the course it was good.

Fantastic experience - thank you to all. Maybe don’t service as many buggies at once?

Although we had booked well in advance, there were 16 - 4 balls in front of us with very little time in between. We waited on every hole and felt some sympathy for rocky golfers trying their best but constantly being observed. We were all backed up. The starter was an excellent guy, very helpful and friendly. He had no opportunity to access the course to monitor any slow play.

Both days our tea times had been moved without letting us know so the first day we were told we were going out an hour later than we had booked and the second day we were moved to half an hour earlier! I have never known this before and was told be the starter that it is due to different booking systems between the hotel and the course. Not good enough