My group had high hopes for this hotel with it being 5 star but were left a bit underwhelmed and disappointed. We arrived at about 10:30am and were told checkin was 3pm, so we couldn’t get our room but we were also told we weren’t allowed to start making use of the all inclusive services either. After asking a couple of more times before 3pm we went back at 3pm, by which time there were large queues trying to check in. We were then told there had been a delay and it would be 4pm. Hotel itself was nice and our room was lovely, but we lost power for several hours on our second day and had to shower in the dark. Not really offered an explanation what had happened or how long it would take to fix. Our room also wasn’t cleaned nor towels changed. Food was fine but again not quite what we expected at 5 star. Only one restaurant and bar and we found the all inclusive drinks pretty limited. We have stayed at another Nau hotel (4 stars) that had a full cocktail menu in all inclusive - this hotel had 3 or 4 mocktails that they could add alcohol too. All inclusive drinks stopped at 11pm. All in all, it wasn’t an unpleasant stay but it was absolutely not a 5 star experience - closer to 3.5.
Looking out over the azure of the Atlantic ocean, The NAU Sao Rafael Suites in Albufeira is the pinnacle for golfers heading to the Algarve for a golf break in the sun. Combining an unbeatable coastal location with 5-star luxury and championship golf courses, this hotel is the first choice for thousands of British golfers every year.
Boasting rooms that are both stylish and comfortable, Sao Rafael is the ultimate place to stay for groups looking to make the most of the All Inclusive offerings. The gorgeous Sao Rafael Beach is only a 5-minute walk away, with the nearest nightlife in Albufeira only 7 minutes in a cab.
Being in the heart of the Algarve means that NAU Sao Rafael Suites is extremely accessible, simply make the short flight to Faro Airport, from there it is just a 30-minute drive to the hotel. When it comes to golf courses, you are spoiled for choice in the Algarve, however, NAU Hotels own three of best; Salgados, Morgado and Alamos, all accessible via the hotel's complimentary shuttle service. When you are not teeing it up there are an array of excellent facilities at the hotel for guests to enjoy, including; four pools, a sauna, restaurants and bars.